COOKIE POLICY

Last updated: 4 Jan 2013

What are cookies?

A “cookie” is an element of data that a website can send to your browser which may then be stored on your system.

We use cookies to gather anonymous information about the visitors to our websites (as they enable us to improve our websites and deliver a better and more personalised service).

We do not associate the information in a website visitor’s cookie with any other personal information about that visitor.

Further information about cookies and how they work is available at www.allaboutcookies.org

Which cookies do you use?

The main cookies we use on our websites are:

Cookie Name	Function
ARPT	Ensures that the user stays on the same server throughout their visit, ensuring consistent functionality throughout a visit. This cookie is destroyed at the end of the user’s visit
JSESSIONID	Ensures that the user’s session is maintained and works in conjunction with ARRPT to ensure consistent functionality throughout a visit. This cookie is destroyed at the end of the user’s visit
sifrFetch	Allows use of flash to improve display of text (if the user's browser supports it). This cookie is destroyed at the end of the user’s visit
user_countrycode lounge_user_countrycode user_lang_pref	These three cookies allow us to keep track of the users' geographic location and language preferences in order to display them relevant targeted and localised content as applicable.
user_campaign user_creative user_placement internal_user_campaign internal_user_creative internal_user_placement	These six cookies allow us to identify which of our marketing campaigns or internal promotions a user has come from as well as measure their effectiveness
user_id lounge_user_id	These two cookie allows us to identify the user and customise their experience as appropriate as well as helping with form entry and the like by pre-populating fields containing name and address information.

In addition, the following are the main third party cookies we use (which are each subject to their own privacy and cookie policies):

Third Party Cookie	Function
Google Analytics	Monitors usage of site (using non-personally identifiable data). Privacy policy available at www.google.com/intl/en/analytics/privacyoverview.html
Facebook Like Button	Allows users to choose to show our websites on their Facebook site. Privacy policy available at www.facebook.com/about/privacy/
Google +1 Button	Allows users to choose to show our websites on their Google + account. Privacy policy available at www.google.com/intl/en/+/policy/+1button.html
DoubleClick Advertising and Google Adwords	Allows us to monitor (using non-personally identifiable data) the number and type of relevant searches made for it on Google. Privacy policy available at www.google.com/intl/en/privacy/ads/
Yahoo Advertising and Campaign Tags	Allows us to monitor (using non-personally identifiable data) the number and type of relevant searches made for it on Yahoo. Privacy policy available at info.yahoo.com/privacy/us/yahoo/details.html
Yandex	Allows users to search for our websites in the Russian language. Privacy policy available at company.yandex.ru/legal/en/confidential/
Quantcast	Quantcast enable the direct-measurement of traffic and audience characteristics, using non-persoanlly identifiable data. Privacy policy available at http://www.quantcast.com/privacy
Google Remarketing Tags	We are using remarketing to advertise online. This means that third-party vendors, including Google, will show ads on sites across the Internet. Google will use cookies to serve ads based on past visits to this website. You can opt-out of Google's use of cookies by visiting the Ads Preferences Manager, or through the Network Advertising Initiative opt-out page.

How can I turn cookies off?

The standard policy of this website (and all our websites) is to allow cookies to be set. You can change the settings on your internet browser to notify you when you receive a cookie, to allow you to choose whether or not to accept it, or to prevent all cookies. Please note however that if you choose to reject cookies, you may be unable to access certain parts of our websites.

Questions?

To contact us with any questions, comments, corrections, requests regarding this Policy or to exercise your right at any time to update, delete or access the information we hold about you, please contact us at:

Central Marketing
Orient-Express Services Limited
1st Floor Shackleton House
4 Battle Bridge Lane
London
SE1 2HP

+44 (0)20 3117 1300
email: privacy@orient-express.com