VACATION AND FLIGHT INFORMATION (USA, AUSTRALIA, JAPAN AND ROW)
PRICES: All prices and supplements shown on this website (unless indicated otherwise) are per person based on shared accommodation. Please note, where your hotel stay covers two different price bands, the vacation price will be adjusted accordingly. Prices for single travelers and single occupancy on request.
YOUR HOTEL(S): Every hotel has its own style and character. Please read the hotel information shown throughout this brochure, which shows the grade of included accommodation. Upgrades are available for extra cost. Worldwide check in/out times are usually between 12 noon and 2pm and rooms cannot be guaranteed outside of these times, unless a supplement is paid to ensure immediate occupation on arrival or for late check-out.
YOUR TRANSFERS: Our itineraries include all transfers, which are either on a private basis, or shared when many passengers arrive/depart at the same time. This is particularly the case in our European programs.
SOUTH-EAST ASIAN FLIGHTS: Various itineraries have regional economy flights included. Unless indicated otherwise these are with Bangkok Airways, except for flights to/from Yangon. These may be with Thai Airways International. Flights within Myanmar are mainly with Yangon Airways.
PASSPORT, VISA AND IMMIGRATION REQUIREMENTS AND HEALTH FORMALITIES:
It is your responsibility to check and fulfill the passport, visa, health (including vaccinations) and immigration requirements applicable to your itinerary. We can only provide general information about such requirements. You must check the requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up-to-date position in good time before departure.
Most countries now require passports to be valid for at least six months after your return date. If your passport is in its final year, you should check with the Embassy of the countries you are visiting.
We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us on demand in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
We shall have the right to inspect your passport, visas and travel documents/permissions to travel to ensure that you fulfill all entry requirements for any country in or through which your trip is to take place. If you are unable to fulfill any such requirements then we shall have the right to refuse you carriage and you will not be entitled to any refund in respect of any unused services.
TRAVEL DOCUMENTS: These are valid only for the
passenger(s) named, will be issued after receipt by us of full payment for your reservation and not normally later than 10 days (seven days in the case of journeys within the United Kingdom) prior to departure. Please take your confirmation of booking with you on departure.
TRAVEL INSURANCE: Adequate travel insurance is vital. If requested, you must provide details of your policy to us before you travel. Any liability which we may have to you (whether under our Booking Conditions or otherwise) shall not be increased as a result of your choice to travel without adequate insurance cover. Please take your policy with you on vacation.
TRAVEL REASSURANCE: THE ORIENT-EXPRESS REASSURANCE PROGRAM offers 100% Reassurance Vacation Credit. The optional Reassurance Program Credit allows cancellation of a booking for any reason, nullifying penalties and fees up to seven days prior to departure. A Reassurance Vacation credit allows a re-book option up to 12 months from the original travel date, and must be purchased at the time of booking. Please note that this Reassurance Program is separate from the insurance referred to above, which should cover trip cancellation, interruption, delay, accident, sickness and medical expenses, emergency repatriation, baggage and personal effects. The Reassurance Program is not available for Private Hire bookings on Afloat in France or on the Istanbul journey of the Venice Simplon-Orient-Express.
DELAY: Our journeys and vacations operate within the constraints of national and international railways and scheduled air travel. Please bear this in mind when arranging your own onward connections. We regret we are unable to offer you any assistance should a delay disrupt your itinerary. Any airline or other transport provider concerned may however provide refreshments and/or appropriate accommodation.