Shipping Information
Please note that orders will not be despatched on Monday 25th August 2008 as this is a public holiday in the UK. In addition, due to annual stock take orders will not be despatched on Tuesday 26th or Friday 29th August 2008 and Tuesday 2nd and Friday 5th September 2008.

Shipping Quote
To obtain a quote for shipping charges please submit your online order and we will contact you with the final quote for your approval prior to charging your credit card. If you wish to receive a quote for shipping charges before placing your online order please email us at gifts@orient-express.com detailing the delivery address and items to be delivered.

Delivery Time
Goods will be ordinarily despatched within 10 working days on receipt of order.

Standard Delivery
All goods dispatched on Standard Delivery are sent via Royal Mail.

Express Delivery
This next day express service is available for deliveries within the United Kingdom only. Orders must be placed before 12 noon, Monday – Friday (excluding Public Holidays). Orders received on Friday will be delivered the next working day, unless otherwise requested.

A charge of £12 per consignment applies for this service (Mon-Fri).

Saturday Delivery
Saturday delivery service is available for deliveries within the United Kingdom only.  Please select Express Delivery on your order form and contact us at gifts@orient-express.com with your order reference number. If we do not receive this additional notification, orders will be despatched for delivery the next working day. Orders will be accepted up until 2pm on the previous Friday.

A charge of £30 per consignment applies for this service (Saturday ONLY)

Gift Wrap Service
All items can be individually gift wrapped at a charges of £3.50 per item. Please click here for more details.

For more information on shipping please contact us at gifts@orient-express.com or call (44) 0207 921 4019.