La Residencia | Cancel a reservation

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Non-web reservations
Please note that if you did not make your reservation through our website (for example, if you booked over the phone or through a travel agent) you will not be able to cancel here. We suggest you contact us via email or telephone in this instance.
Tel: +34 971 63 60 46
Fax: +34 971 63 93 70
Email: reservas@hotel-laresidencia.com
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Toll-free (US): 800-237-1236
International: +34 971 63 60 46

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Important information
Minimum stay
3 nights minimum stay over Christmas.
4 nights minimum stay over New Year.

Policy on Children
Children under 10 years are only accepted from 1st July to 15th August, 20th to 31st October and Christmas & New Year period.

Deposit
25% of the total stay will be charged to your credit card as a deposit for bookings one month or less from the arrival date.

Cancellation policy:
High Season: 100% of deposit returned with over 15 days notice (before 6pm local time). No refund of deposit with less than 15 days notice.

Low Season: 100% of deposit returned with over 48 hours notice (before 6pm local time). No refund of deposit with less than 48 hours notice.