The Grand Hotel Europe has added one more award to its collection of well-deserved accolades. World Travel Awards – the international organization whose aim is to encourage world-class competition, stimulate innovation and creativity as well as ensure that travelers receive exceptional value – has announced the hotel as the winner in the Europe’s Leading Luxury Hotel nomination. The European award ceremony took place on October 17 in Obidos, Portugal.
The World Travel Awards were launched in 1993, and are now regarded as the very highest achievement that a travel product could ever hope to receive. The voters are travel professionals from 183 000 travel agencies, tour and transport companies and tourism organizations in over 160 countries across the world.
The voters are urged to take into consideration not only their personal dealings with a company but also underlying issues such as consistent business success, total understanding of visitor needs and high customer satisfaction level. Over time, the World Travel Awards has become the industry champion to drive up the standards and to ensure that travel companies consistently exceed expectations. As a result, more and more consumers note the award winners when planning a vacation.
Thomas Noll, Managing Director of the Grand Hotel Europe, said: “Our hotel is a true historical and cultural landmark of St. Petersburg and Russia, and we strive very hard to provide our guests with the level of comfort and service which corresponds to the level of a hotel with such great background and ambition. I am very pleased to see that our investments and efforts aimed into improving the facilities and the service find appreciation among our clients and partners.
The Grand Hotel Europe has been receiving many awards, among them are such prestigious nominations as Travel + Leisure’s annual list of the 500 greatest hotels and resorts in the world for the fifth time; Wine Spectator Award of Excellence 2008 & 2009 by Wine Spectator, America's foremost wine publication; Grand Prix of Best Hotel in Europe 2008, by the Jury of Prix Villegiature; Forbes Traveler 400, 2008/2009 edition of the list of the world's finest hotels; Best hotel in Russia in 2008 by Afisha World magazine. But this particular nomination is especially important for us, for our hotel is recognized as a leading luxury property. For us luxury means attention to every detail; it means delivery of a promise, exceeding of guests’ expectations in every possible way. It is an overall experience more than anything else, and we are proud to be recognized for our efforts in this area.’
